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Training and Consultancy in Systems Design and Process Improvement
Using the Systems World to understand and improve the real world.
Design better products and processes by using the systems approach.
Make your organization more effective and efficient by removing waste.
Improve your processes and products by reducing and controlling variation.
Develop your leadership and your team as change agents.

Terms and Conditions


Terms and Conditions of Booking:

1. An invoice will be sent to you on receipt of the booking confirmation. To secure a place on the course, payment should be made in full in line with the payment terms detailed on the invoice. 
2. Joining Details will be sent to delegates two weeks before the start of the course.
3.  If any delegate should have to cancel this booking and a substitution cannot be provided, the following refunds will be given:
Notice Period  Refund (if full payment has been made)  
22 or more working days prior to the start date of the course Full refund
Between 11 and 21 working days prior to the start date of the course 25% refund
10 working days up to and including the start date of the course  No refund

Cancellations should be made by email to Sharon King, by 4pm.

 4. In the event of a cancellation by Burge Hughes Walsh all monies transferred will be refunded.
 5. The cost of the course includes a set of materials, lunch and refreshments during the day. It does not include accommodation.


Burge Hughes Walsh Limited
First Floor, 6 Allerton Road,
Rugby, Warwickshire CV23 0PA.

Phone: 01788 550015