Do you pay people to look out the window?

Or perhaps better said, do you pro-actively Benchmark?

No improvement activity is complete without that an organization actively seeks Best Practice as part of learning and growth. A common misapprehension is that Benchmarking means comparing one’s own organization with their competitors – but that is only one aspect of it. Best Practice for a given function or process may well lie elsewhere…and to find it will require a methodological approach. Newton said it well:  “if I see far, it is because I have stood on the shoulders of giants”. We have created a one-day workshop which will give your team the knowledge and skills to launch a Benchmarking study. Please contact us for more information.