Who are Burge Hughes Walsh?

Trainers and Consultants in Systems Thinking, Systems Engineering, Lean, Six Sigma and Leading Change.

Burge Hughes Walsh Limited (BHW) is an established consultancy and training provider with considerable experience in change management programmes incorporating elements of people, processes and systems.

We operate in the area of ‘Customer Satisfaction Improvement’ through process improvement, including Systems Thinking, Lean and Six Sigma. We support programmes through a commitment to transfer change management skills to the client’s people through ‘train-the-trainer’, facilitation skills development, the training of concepts, tools and appropriate improvement methodologies, project coaching and leadership development.

The company has extensive practical experience of introducing project-based improvement into organizations through a blend of training, coaching and consultancy. The Consultants and Associates have all 'cut their teeth' in large businesses and, as consultants, have helped companies of all sizes to implement change programmes both at a local level – such as office 5S - and organization-wide, like Lean Six Sigma.

For information on BHW, take a look at the following:

Alternatively contact us by telephone on 01788 550015 or e-mail enquiries@burgehugheswalsh.co.uk.

Our Values

We are committed to: 

  • Working closely with clients
  • Tailoring what we do to match our clients' needs
  • Delivering measurable benefits
  • Being flexible in our approach

Our Guiding Principles

The work carried out for all of our clients is based on the following guiding principles:

  • quality comes first: quality of outcome and process are our top priority. It is our intention that the programme delivery is conducted in a manner that enhances the reputation of the Council and BHW, and that the materials and other outcomes reflect credit on all participating organisations;
  • delivering value for money is essential: BHW is committed to providing a service to its clients that represents exceptional value for money. Our aim is to develop long-term, mutually beneficial relationships with our clients;
  • knowledge and competency transfer is a paramount aim: we want to build a sustainable approach that does not depend on our presence – we will ensure that your people are able to perpetuate the work when we have concluded the programme review;
  • excitement and commitment are important, too: we believe in and are committed to what we do. We want the services that we provide to our clients to be enjoyable as well as useful; to build motivation and commitment as well as competence.

Our Approach

Each area in which we offer support is underpinned with our own philosophy and approach that is the culmination of many years of practical experience. We listen, we guide and above all else we will give you the know-how you require to improve your business.  

Our Record

We work with some of the world's largest and smallest organizations. In every case these clients have come back for more.

Our Credentials

INCOSE UK Membership 

Burge Hughes Walsh is a member of the Advisory Board of the UK chapter of the International Council on Systems Engineering (INCOSE). INCOSE is a global organization committed to promoting Systems Engineering and the Advisory Board is the way in the UK chapter keeps its finger on the pulse of UK industry.

By being a member of the Advisory Board, BHW will have the opportunity to contribute to the direction of Systems Engineering in the UK and how it can best support industry and the education of future Systems Engineers.

INCOSE Endorsed Training Provider

BHW has now achieved the status as an INCOSE Endorsed Training Provider. At present BHW is one of only two organizations to achieve this status. The INCOSE Endorsed Training Provider scheme is a rigorous assessment of:  

  • Organisational Activity - Is the Training Organisation actively involved in Systems Engineering?
  • Organisational Quality - What processes are in place to ensure the quality of the courses? 
  • Course Content - Is the course content well structure and maps onto recognised best practice?
  • Trainer Competence - Are the Trainers suitably experienced and qualified?
  • Feedback and Assessment - How are courses monitored and improved?

ISO 9001 

Burge Hughes Walsh is ISO 9001 registered.

This internationally recognised certificate demonstrates our commitment to quality, not only to our clients, but also to our suppliers and fellow team members.

Working closely with our clients to deliver quality services is part of our fundamental philosophy and we are pleased to have this external recognition. Our quality policy can be found here.