Search Website
Training and Consultancy in Systems Design and Process Improvement
Using the Systems World to understand and improve the real world.
Design better products and processes by using the systems approach.
Make your organization more effective and efficient by removing waste.
Improve your processes and products by reducing and controlling variation.
Develop your leadership and your team as change agents.

Privacy Policy

>
>

Privacy Notice  

This Privacy Policy provides details of when and why we collect your personal information, how we use it and how we keep it secure. Your privacy and trust are important to us at Burge Hughes Walsh Limited. In this document, "we", "our", or "us" refer to Burge Hughes Walsh Limited.  

You can visit most pages on this website without telling us who you are or revealing any personal information about yourself. You will remain anonymous unless you submit form data.   

We do not sell, trade or rent personal information to other organizations. We may use information you provide to contact you to discuss ways in which Burge Hughes Walsh Limited could work with you or your organization.   

Types of data we collect

Contact Information  

We may collect personal information, such as your name and contact details. We use that information for the following reasons:     

  • to tell you about information you have asked us to tell you about
  • to maintain our accounts
  • for contracting and invoicing
  • to contact you if we need to obtain additional information
  • occasionally update you on new products or services we provide. We may contact you by email or mail
  • to check our records are right.  

If you have contacted us, we may keep a record of that correspondence.  

Course Booking Data  

If you book a course using our online booking systems, your name, company address data, email and contact number will be stored in our booking system. Payment is never taken by us or transferred to us through our website. At the point of payment, you are transferred to a secure page on the website of PayPal, if using this method. Please be assured that we do not share your personal details with any other company.  

Feedback Data

If you attend a training course which is delivered by us or on behalf of us a copy of the attendance register and feedback form will be kept and stored on our secure servers. This information will not be shared with a third party, only the organisation which originally organised the course. The feedback information you provide is required to understand your needs and provide you with a better service in the future.

Website Cookies  

Some of our web pages may use "cookies" so that we can recognise you when you visit our sites in the future. Cookies are small text files that are stored on your computer. The cookie itself does not contain personal information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. A cookie cannot read data off your hard disk or read cookie files created by other sites. 

You can refuse cookies by turning them off in your browser. You can also set your browser to notify you when you are sent a cookie, giving you the chance to decide whether to accept it. You do not need to have cookies turned on to use this site.  

Google Analytics  

We use Google analytics to collect standard internet log information and details of visitor behaviour patterns, we do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identifies of those visiting our website.  

We do not rent or trade email lists with other organizations and businesses. All information you provide to us is stored on our secure servers.  

You can unsubscribe to general mailings at any time by emailing enquires@burgehugheswalsh.co.uk.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes by us. 

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@burgehugheswalsh.co.uk.  

Security  

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.  

Access to your personal information  

You are entitled to view, amend, or delete the personal information that we hold. Email your request to Sharon King at enquiries@burgehugheswalsh.co.uk.  

Changes to this Privacy Notice  

This Privacy Notice will be reviewed regularly and last updated on 30th April 2018.


Burge Hughes Walsh Limited
First Floor, 6 Allerton Road,
Rugby, Warwickshire CV23 0PA.

Email: enquiries@burgehugheswalsh.co.uk  
Phone: 01788 550015