Search Website
Training and Consultancy in Systems Design and Process Improvement
Using the Systems World to understand and improve the real world.
Design better products and processes by using the systems approach.
Make your organization more effective and efficient by removing waste.
Improve your processes and products by reducing and controlling variation.
Develop your leadership and your team as change agents.

Lean Organization Articles

>
>

The Manager's Role in Embedding Continuous Improvement
The manager plays a very important role in ensuring that the culture of continuous improvement is embedded in the team. ‘Culture’ is witnessed as behaviours exhibited by the members of the group. The manager will directly influence these behaviours by his or her own behaviour (consciously or unconsciously) and managers must therefore consider themselves as role models from which others will take example. Full article

'Quick Wins' vs the 'Mile Deep Thinking' of Six Sigma
The very name of 'Quick Fix' or 'Quick Win' seems to be derogatory of impulsive action in a change project. Senior management too, are always pressuring for results and yet the Black or Green Belt knows they have to conduct a thorough analysis, following an extensive measure phase. After all, that is the strength of the Six Sigma DMAICT methodology.

So are 'Quick Wins' ever legitimate? If so are there any guidelines for recognising when a solution fix might be implemented, even though the Six Sigma project is still in the measure or analyse phase? In this article are just a few thoughts on the matter - by no means a definitive answer, but perhaps of help to the troubled Belt. Full article

ONS engages staff to cut out waste and boost efficiency
The Office for National Statistics in Newport, Gwent has been developing a continuous improvement ethic through a series of staff development programmes, combined with process improvement workshops. The four key elements include:

- ‘Focus’ – in which about ten people were trained to deliver a (lean) simulation to hundreds of staff
- The ‘Ideas’ database – to capture the ‘Voice of the People’ and tap into their creativity
- ‘Rapid’ – the development of in-house facilitators to run Kaizen Blitz-like workshops
- ‘Working Together’ – a programme to explore the working relationships between and within teams, management and individuals. Full article

Changing Mindsets: Developing a Continuous Improvement Culture (Part 1 of 2)
Following three years of Kaizen Blitz workshops, Aberdeenshire Council commissioned BHW to help them develop an approach to embed continuous improvement in the day-to-day activity of its staff in two pilot areas. This article describes how the street cleansers in Aberdeenshire embraced the BHW Bronze-Silver-Gold approach to creating a mindset with continuous improvement at its heart, giving improved performance, better customer service and involved staff. Full article

Embedding Continuous Improvement - Lean Government Presentation

Continuous Improvement - Turning Bronze into Gold

Embedded Continuous Improvement: the foundation for establishing organization-wide excellence

Burge Hughes Walsh

Suite 13b Davy Court, Castle Mound Way, Central Park,

Rugby, Warwickshire CV23 0UZ.

Phone: 01788 550015