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Training and Consultancy in Systems Design and Process Improvement
Using the Systems World to understand and improve the real world.
Design better products and processes by using the systems approach.
Make your organization more effective and efficient by removing waste.
Improve your processes and products by reducing and controlling variation.
Develop your leadership and your team as change agents.

Tool Boxes





As Winston Churchill once said, "Give us the tools and we will finish the job". Tools are an important element in being able to design a system or remove waste from a process. Below is a list of the tools in each of our five areas of expertise. Some of these are available for download as PDF files

- 18 Words
- Affinity Diagram
- Conceptual Model
- Context Diagram
- Decision Matrix
- Functional Failure Mode and Effects Analysis
- Function Means Analysis
- Functional Modelling
- Graphical Analysis
- Influence Diagram
- Input-Output Diagram
- Matrix Diagram
- Morphological Box
- Multiple Cause Diagram
- N2 Analysis
- Quad of Aims
- Rich Picture
- Root Definition
- Sequence Diagram
- Spray Diagram
- Systems Map
- Tree Diagram
Context Diagram
Functional Failure Mode and Effects Analysis 
Function Means Analysis
Functional Modelling
Holistic Requirements Model
Matrix Diagram
N2 Analysis
Need Means Analysis
Pugh Matrix
Quality Function Deployment
Stakeholder Influence Map
Systemic Textual Analysis
- The Analytic Hierarchy Process
Viewpoint Analysis
- Process Mapping
- Value Stream Mapping
- Waste Analysis
- Flow Analysis
- Runner, Repeater,
  Stranger Analysis
- Voice of the Customer Analysis
- Set up Reduction
- 5-S
- Poka Yoke
- String Diagrams
- N2 Analysis
- Process Simulation
- Quality Function Deployment 
- Project Charter
- Is/isnot Analysis
- Force Field Analysis
- Stakeholder Analysis
- Voice of the Customer
- Gauge R&R
- Basic Statistics
- Control Charting
- Correlation Regression
- Data Collection & Sampling
- Design of Experiments
- Graphing & Plotting
- Hypothesis Testing
- Pareto analysis
- Process Capability


- Affinity diagramming  
- After Action reviewing
- Benchmarking
- Brainstorming
- Brainwriting
- Communications plan
- Corridor conversation
- Decision matrix
- Ease/Benefit matrix
- Fishbone diagramming
- Five Whys
- Force Field analysis
- Is/Is not analysis
- Monitor feedback loop
- More of/Less of analysis
- N/3 ‘voting’
- Paired comparisons
- Pareto analysis
- Quad of Aims
- Reverse Brainstorming
- SMART objectives
- Stakeholder analysis
- Team review
- Threat versus
  Opportunity analysis
- Transferring knowledge
- Voice of the Customer

Burge Hughes Walsh Limited
First Floor, 6 Allerton Road,
Rugby, Warwickshire CV23 0PA.

Phone: 01788 550015